Show It a Good and a Bad Example
Shows one bad and one good example, so the answer comes back in exactly your format.
Communication
Lesson 8: Teach it what good looks like →See the whole prompt
Turn customer feedback into a structured incident card. Bad example: Input: The delivery person was late and rude. Output: Customer is angry because delivery was bad. Good example: Input: The delivery person was late and rude. Output: [Incident] Delivery conduct Severity: Medium Root cause: Courier delayed beyond the promised time and was rude. Action: Log a ticket with the regional dispatch hub; offer a delivery refund. Now turn this feedback into a card, in the good example's format: The packaging was crushed when it arrived in Hyderabad, and the olive oil leaked all over the flour bags. The delivery agent refused to take it back.