Praxismith
… lessons done
Part 2 · Context and KnowledgeLesson 10 of 247 min readFree

Draw a map of how your business connects

Turn a document into a table of who does what with whom, so the AI stops joining facts that don't belong together.

A common way to connect documents to the AI is to split them into chunks. When you ask a question, the tool finds the chunks with the most similar words and hands them to the AI. That works for simple questions. It goes wrong when an answer needs two facts joined correctly. It can mix up two people with the same name, or quote a rule that was replaced later. A written map of how things connect fixes this. It is called a knowledge graph.

The mistake most people make

They rely on word search alone for questions that need two or three facts joined in the right order.

What was asked

“A logistics company asked its document search tool: 'Which supplier makes boxes for our Chennai export unit, and what credit do they give?'”

What the AI said

“Agarwal Packaging supplies boxes for Chennai on 15-day credit.”

What went wrong: The tool found one note about boxes (Agarwal Packaging, 60-day credit) and another about Chennai (Sri Balaji Transporters, 15-day credit). The words were similar, so the AI joined them. Nothing told it which facts belonged together.

How it works: the metro map

Think of the Delhi Metro. Each station is a thing: Rajiv Chowk, Kashmere Gate, Hauz Khas. Each line is a link. To get from Noida to Gurgaon you don't pick stations that sound alike. You follow the lines: Noida City Centre → Blue Line → Rajiv Chowk → Yellow Line → HUDA City Centre. A map of your business works the same way. The AI follows written links from a customer to a contract to a delivery term.

The parts of the map

1. Things

The main nouns in your business: customers, products, suppliers, contracts, warehouses and staff.

2. Three-part facts

Each fact is thing, link, thing. For example: 'Sharma Enterprises → distributes → organic jaggery' and 'organic jaggery → stored at → Bhiwandi hub'.

3. Following the links

With the links written down, the AI can answer 'If the Bhiwandi hub floods, which Sharma Enterprises orders are late?' It follows two links instead of guessing.

How to keep a simple map

One file per thingMake a folder with one short text file for each main supplier, product or policy.
Link files by nameWrite links like '[Supplied by](suppliers/agarwal-packaging.md)' so each file points to the next.
Key facts at the topStart each file with its key facts: GSTIN, credit days, lead time.
Who Does What With Whom
Turn this document into a table of facts.

Here is the document:
"""
[Paste your contract, process note or operating notes here]
"""

Give me a table with these columns:
| Thing | Link | Thing | Conditions |

Rules:
1. Use plain verbs for the link: supplies, approves, stores, invoices.
2. Put conditions such as "within 15 days" or "domestic orders only" under Conditions.
3. Use only what the document says. If a link is unclear, write [CHECK].
4. After the table, list anything that isn't linked to an owner.

Paragraphs become a table of links you can check, save and paste into later requests.

Check your understanding

What does a written map of links give you that word search alone doesn't?

Show the answer

Word search finds text that sounds similar, so it can join facts that don't belong together. A map states which things are linked and how, so the AI follows the real links.